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I had to reboot my system(just to clean house)When I went to put nero back on it would not work properly so I emailed them for help this takes 2-3 days for a response & when you get your response you hope you have the right answer but for me I have been writing back in forth for a few weeks (this sucks) If you were to call for help its a $1.29 a minute (this sucks)before I needed there help I thought it was great but now its a pain in the a$^*% |