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When it works, it is OK, BUT..... BUT, when there are issues you get really terrible support on their forum.
Example(s):
1) If you experience something similar to what another user experienced, and post in the same thread, you are belittled for "hijacking another users thread" by the Super Moderator.
2) If you DO post a new thread with a problem and someone has posted something similar in the past year, are jumped on by many other forum users and chastised for not searching. Those posts are "liked" by the Super Moderator.
I have a similar problem at the moment which was reported by another user in that Amazon downloads just stops. I run a constant ping to the google DNS servers to verify internet connectivity, not even 1 ping packet drop. The network is stable.
But what does RedFox 1 say: It is THE USERS internet connection which is failing. What on earth?
And thus "Not a Redfox issue".
Then when I closed the program now and open it up again, it reports. NO INTERNET CONNECTION. This whilst pinging happily away at the google DNS servers and browsing the internet and listening to streaming services.
Sadly, this is one of the only small group of downloaders available, so your choice is limited.
Just beware that the "support channel/forum" is a toxic environment and it will take a Herculean effort to prove it is not your problem, but THEIR problem.
Good luck.
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