| User review:
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Purchased the Ultimate 21 not a year ago along with a new HP computer designed for editing videos. Program itself was ok but difficult to find files even though I put different names on files, would just read the date transferred to program. Worked on a 20 minute video for over 7 months for a firehouse 100th anniversary, and will only play from the software. Tried saving, burning, etc. for hours on different formats and to my computer and will play on disk on USB drive without flickering pictures. Called tech support, can't understand half of their broken english, just to get a tech ticket and hung up. CAN'T SAVE THE VIDEO!!!! |