| User review:
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I used the trial version of BluRay Copy with only a few problems. It would NOT copy a multi episode BR to DVD completely. After several emails back and forth with tech help, I finally figured the solution on my own. Episodes HAVE to be copied separately. No big deal. Copying a single movie BR to DVD was easy and fairly quick. So I decided to purchase a lifetime BluRay Copy. The program recognized that I had paid for a full version but would not let me use it. Kept saying that the "Trial version had expired" and I would have to pay. After 3 days of trying to get it to work, with several emails to (haha) tech support, I demanded a refund. I'm pretty sure that "Tech Support" is actually customer service. Vivian had less knowledge about the product than I. She kept wanting me to try things that I'd already tried over & over. Totally worthless. WHY does this version keep topping all the online reviews?? Boggles the mind! I'm supposed to see a refund within 2 weeks time. I'll update the progress of that as necessary. Thanks for letting me vent! |
