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VSO used to have a large staff of really good programmers and customer service people. For reasons unknown to me, they all left or got fired or whatever. VSO now consists of only 2 new programmers and no business support staff. They decided that they would concentrate on putting out an update to their VSO Downloader program first and work on the updates for their other programs later. I'm not so sure that that was such a good idea as they are trying to compete with about 100 other programs that are in the "Streaming Video Downloader" category, most of them free or less costly to what VSO wants to charge. After more than 2 years, the new VSO Downloader is still in beta. Based on my testing, it is not very good compared to the competitors I've put it up against. It is always the slowest file retriever and it seems to have a tendency to download not the best version of the file. I hate to say this because I bought a Lifetime license to all the VSO programs about a year before the wheels started to fall off but I predict bankruptcy in the relatively near future. |