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I've used Pinnacle for many years and have also dealt with issues. I recently was having a problem with crashing and inability to export with Studio 23 and 24.
I did some testing with different files and realized my drone footage worked fine which was .mp4 format. My file type with my Sony HD cameras is .MTS. That seemed to be the problem because I ran all my files through Handbrake and converted to .mp4 and had NO further issues with crashing or export.
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