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Studio 23 ultimate wont install and customer service couldn't understand me enough to get the issue resolved
Bought Studio 23 Ultimate and it was bundled with other Corel software. I have been hesitating on upgrading for a couple of years because i had issues during installation, at least with studio 21 ultimate. I have been with the studio ultimate supporter since studio 11 but after this last experience i just cannot do it anymore. All the bundled software installed perfectly, had no issues. Studio 23 however turned into a nightmare, kept crashing at the beginning and told me to restart. I was on their live chat 5 or 6 times that night and the phone twice but could not get any resolution because all customer service inquires seemed to be outsourced from out of the country. I couldn't get very technical with my issue with someone reading a book or cue card, its kinda like calling 911 with an emergency only to find the operator speaks Hindi reading from a script, what are they thinking? Technical support is suppose to be TECHNICAL SUPPORT, how can you support my technical issues when you cant understand me? After about 4 days and countless hours, i finally got it installed but it will my last Studio installation i have to endure. I recommend spending the money for Adobe After Effects or Premier Pro, the installation is a breeze and you can skip customer service all together.
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