Forum Archive Home -> DVD & Blu-ray Writers -> NEC ND-3500AG DVD RW DL burner doesn't recognize blank DVD's
| NEC ND-3500AG DVD RW DL burner doesn't recognize blank DVD's | ||||
| renegade431 posted 2008 Jul 12 23:55 | ||||
| :evil: :?:
NEC ND-3500AG DVD RW DL Windows XP SP2 Pentium 4 CPU 3Ghz, 3 GB of ram. This problem started out of the blue. Everything was working fine. Then I put in a blank DVD and the computer recognized it as a CD. The autoplay wanted to burn audio on it. It's suppose to ask what program I want to burn a movie with. Well, that changed. It also says the CD (being a DVD) has 0 bytes used, and 0 bytes free. I have firmware 2.58 on it. I use to have firmware 2.18 or 2.19, so I can burn 16x. This worked great for a long time, then, after this problem cropped up, I flashed 2.58, this didn't help. The DVD's are fine. I can play DVD's, I just can't burn them, or use blank DVD's. I've tried almost everything, looked everywhere, but no help. I have removed a few junk programs that involed DVD authorizing, but can't remember which ones. So many. I think it's possible, I may have lost a needed file in one of those programs. I have reupdated all drivers, no help. I can't reinstall windows XP, because it is outdated, compared to what I have on the computer. Device Manager says everything is OK, no problem there. Help!!! This is driving me crazy!!!!!!!! | ||||
| wabjxo posted 2008 Jul 13 00:19 | ||||
| Might try updating XP with SP3? | ||||
| budz posted 2008 Jul 13 00:34 | ||||
I doubt that would solve the OP problem. Buy a new 80 wire ide cable for your drive and see if the problem still exists. Check that your drive is in UDMA MODE 2 or 4 and not in PIO MODE. Use the links below: http://www.cdrlabs.com/forums/how-enable-dma-windows-with-pictures-t7625.html http://www.cdrlabs.com/forums/problems-enabling-dma-windows-t6645.html This thread should be moved to the DVD REWRITERS section. :wink: | ||||
| johns0 posted 2008 Jul 13 00:56 | ||||
| Time to buy a new dvd burner,had the same problem with a liteon,also try the burner in another computer to make sure,having a new burner will also tell if its a computer problem or bad drive,they only cost $30 now adays. | ||||
| renegade431 posted 2008 Jul 13 13:06 | ||||
| I'm going to replace the burner as a last resort, will try budz advice soon. I just have this feeling something got removed from my computer, or maybe the burner just burned out. Don't use it that much. I guess I must really be out of the loop, I didn't know SP3 was out, or just didn't worry about that, I don't know. Sorry I put this thread in the wrong forum, thought I was close enough. Thanks guys. | ||||
| bevills1 posted 2008 Jul 13 13:20 | ||||
| Try uninstalling the drive in Device Manager and reboot to have Windows reinstall the drive. | ||||
| renegade431 posted 2008 Jul 13 13:26 | ||||
| Question about enable DMA. In my device manager, pull down IDE ATA/ATAPI, I have duplicates. 2 ultra ATAstorage controllers, 2 primary IDE channels and 2 secondary IDE channels. No VIA busmaster IDE controller. Is this a problem? Also when I check both Primary IDE Channel Properties, one has Ultra DMA mode 5 in transfer mode and the other has not applicable in the transfer mode. My DVD is primary, and I only have one DVD, plus 3 hard drives. I don't usually deal with this part of the device manager, so I know how stupid this makes me seem. Would it be OK to get rid of one of those Primary IDE Channel ?, or is this OK? Thanks for your help. | ||||
| renegade431 posted 2008 Jul 13 13:28 | ||||
| I have already done the uninstall reinstall device manager, didn't work. | ||||
| MOVIEGEEK posted 2008 Jul 13 13:37 | ||||
| Try reinstalling the IDE drivers:
http://www.viaarena.com/default.aspx?PageID=420&OSID=36&CatID=3170 If that doesn't help try ForceASPI | ||||
| budz posted 2008 Jul 13 13:41 | ||||
UDMA MODE 5 is the hard drives. Did you see UDMA 2 or 4 in there? Did you look at the links I provided you with? Before you buy a new dvd burner buy a new 80 wire ide cable. Remove the one that is on the drive now and install a new one. 80 wire ide cables can fail like any other piece of hardware. SP3 has nothing to do with the problem you have. :wink: moviegeek: I'm not sure the OP has any VIA CHIPSET drivers on his motherboard. | ||||
| renegade431 posted 2008 Jul 13 13:56 | ||||
| I have mode 5 in one of the primary IDE channels device 0, and mode 2 in one of the secondary devices device 0. The other primary and secondary IDE channel propertied say not applicable. I did follow the link exactly, and I have a different situation. In other words, most of the current transfer modes say not applicable for under DMA if applicable. I am thinking about uninstalling the IDE channels that say not applicable in the transfer mode. Don't know if that would cause any problems. | ||||
| renegade431 posted 2008 Jul 13 14:02 | ||||
| That must be telling me that my DVD burner is secondary, even though, I found out the DVD was the master drive somewhere else. REal confusing. | ||||
| budz posted 2008 Jul 13 15:16 | ||||
Your hard drive is primary ide channel and you don't want to unistall that. If you saw UDMA 2 MODE then that's your dvd burner which would be secondary. Since it does say UDMA 2 MODE then your ide channels are fine. Next step is to buy a new 80 wire ide cable. Even if you don't wanna buy a new 80 wire ide cable for your drive and you purchase a new dvd burner you could still have problems. Why.....Because if that current 80 wire ide cable that you have is defective your new dvd burner will not work correctly anyway. 80 wire ide cables are cheap under $5.00 from any local computer store/shop or order one online. | ||||
| renegade431 posted 2008 Jul 13 15:40 | ||||
| I'll be looking for one this week. | ||||
| bevills1 posted 2008 Jul 14 13:53 | ||||
| The DVD drive may be master on secondary IDE channel. Both primary and secondary IDE channels may have master and slave drives connected. If the IDE channels say not applicable in the transfer mode, this may indicate DMA is not enabled in BIOS. Check BIOS settings and enable DMA if not enabled there. | ||||
| budz posted 2008 Jul 14 22:53 | ||||
| It wouldn't hurt to check his BIOS but as you can see he posted the UDMA 2 MODE showed in device manager. | ||||
| bevills1 posted 2008 Jul 15 12:16 | ||||
| OP states he has 1 DVD and 3 hard drives with DVD connected as primary. This seems to indicate his boot drive is connected as secondary or he has PCI adapter that shows primary channel for its controller. Another possibility is OP may be confusing the terms primary and secondary with master and slave. If his DVD drive is actually the master drive on the secondary IDE channel and showing DMA not applicable for that channel, then DMA for the secondary channel may not be enabled in BIOS. | ||||
| budz posted 2008 Jul 15 22:58 | ||||
He already shows UDMA MODE 2 which is the dvd burner. Hard drives are UDMA 5 MODE. Hopefully the OP will post whether or not his problem is resolved. :wink: | ||||
| johns0 posted 2008 Jul 16 00:50 | ||||
| Newer dvdr are udma mode 5. | ||||
| budz posted 2008 Jul 16 01:30 | ||||
Hmm.......I've yet to see any newer dvd burner with UDMA 5 MODE. Most dvd burners are either UDMA 2 or 4. Would you share the brand and model # that will show UDMA 5? Thanks. :) | ||||
| johns0 posted 2008 Jul 16 01:49 | ||||
Lg gh20ls10,
 | ||||
| budz posted 2008 Jul 16 02:08 | ||||
| Thanks for the pic. That's interesting that it shows UDMA MODE 5. Is your LG drive hooked up directly to the mobo or to a SATA PCI CONTROLLER CARD? Just curious because that's the first time I ever seen UDMA 5 MODE. | ||||
| johns0 posted 2008 Jul 16 02:27 | ||||
| Its hooked up directly to the sata controller on the MB,thing is its slower to read than my older 20x liteon. | ||||
| budz posted 2008 Jul 16 03:16 | ||||
| Yah, I read it has slow reading capabilities at the LG Forum at Cdfreaks.com. Other than that is it a decent drive? I have the first generation SATA LGH62LI which is a good drive. The only reason why I haven't bought another LG drive is they don't upgrade their firmwares on their drives, instead they just create a new model. Go figure huh! | ||||
| johns0 posted 2008 Jul 16 03:24 | ||||
| Hasnt failed a burn yet with any dvdr including dual layer and got one bios update,only thing i dont like about it is it always seeks when booting up with no disc in it and reads a disc a second time after opening imageburn,first time it reads a disc when inserted and reads it again when imageburn is opened.
Liteon is much quicker cause it doesnt need to read all the time.. | ||||
| [_chef_] posted 2008 Jul 17 14:58 | ||||
This info is not always true, the properties showing fals info some time. | ||||
| RabidDog posted 2008 Jul 17 16:14 | ||||
| With these sort of technical problems, its best not to read the shazzbatt the person posts as normally its a load of spurious nonsense, just scan it to get a general feel for the problem.
(Flame on) I actually happen to have exactly the same drive and it sometimes displays this behaviour..However this does not affect its burning performance in anyway whatsoever..Nero or imageburn will write to any blank dvd in the correct way. Failing this, uninstall nero and daemon & Reboot and see if that helps. Install linux (or linuxlive CD) and try burning from that | ||||
| johns0 posted 2008 Jul 17 20:33 | ||||
This info is true,i fix computers for a living. | ||||
| renegade431 posted 2008 Jul 19 22:38 | ||||
| As a reminder, if this helps, I did say, this just happened out of the blue. My DVD burner has never given me any problems, for several years. I did add a 500 gb hard drive, externel, and 2 more gb's of ram. I think the problem started after I added the ram. When adding the ram. I did have a tight spot with the 80 wire IDE cable. I went back to make sure all areas were tight. I haven't had the chance to get the cable, yet, and I have tried all the advises here, and nothing. Hopefully, the cable will do the trick. Thanks. | ||||
| renegade431 posted 2008 Jul 20 17:37 | ||||
| I replaced the 80 wire IDE cable, with NO success. I've done all I can think of. I'll do my last resort and buy another DVD burner. | ||||
| budz posted 2008 Jul 20 22:37 | ||||
Did you replaced it with a brand spanking new 80 wire ide cable? Last resort is to install it into another computer. If that doesn't work then buy a new PIONEER dvd burner. | ||||
| bevills1 posted 2008 Jul 21 09:15 | ||||
| That's a very good question budz asks. Just recently I had some drive problems and replaced 80 wire cable with another 80 wire cable that was removed from an old system only to have the problem persist. Then replacement with new 80 wire cable fixed the problem. If you get a new drive and if the cable is the cause, then the new drive will obviously not work either. | ||||
| renegade431 posted 2008 Jul 24 23:45 | ||||
| Oh yeah, I replaced it with a new cable from radio shack. The only difference is, the new one is longer ( I didn't think about the size until I matched the 2 up). It's still doing the same thing. As before, it plays DVD's, it just still doesn't recognize blank DVD's and it doesn't burn new DVD's. | ||||
| [_chef_] posted 2008 Jul 25 01:52 | ||||
| Forget the drive, buy a new one. | ||||
| budz posted 2008 Jul 25 03:05 | ||||
Then your laser is dead as a door nail. Buy yourself a new PIONEER 115D or 116 drive. :wink: | ||||
| renegade431 posted 2008 Jul 26 00:02 | ||||
| I just found out today from a friend the same thing, Laser is out. Planning on buying another one. I was looking for suggestions on which one to get, and thanks for bringing up Pioneer. That's what I'll be looking for. |
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