Forum Routing

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Forum Routing

guns1inger posted 2008 Feb 27 22:40

This one is for our illustrious host. Does the forum sub-domain route differently from the rest of the site ? I ask because all day at work I have been able to reach every section of videohelp except the forums. For some reason they have been timing out. Obviously I have no problems here at home (or I would not be typing this), but at work, all day, I have been unable to get here. The withdrawal has been horrible.

cyflyer posted 2008 Feb 27 23:43

So thats what you do at work when the boss isn't looking huh ? LOL

lordsmurf posted 2008 Feb 27 23:50

Not to speak out of turn, but they are on different machines and have different IP addresses (as far as I know, at least -- could be wrong).

Baldrick posted 2008 Feb 28 02:38

Yep, different machines. Maybe your boss is blocking the forum server...:)....

guns1inger posted 2008 Feb 28 03:01

I manage the firewall, which is what bugs me. It is the firewall/proxy that is reporting the timeout. Was fine yesterday, not happy today. Will be bouncing the firewall later tonight for maintenance, so if it is the firewall, that should clear it. It could also be our ISP, who I am not a big fan of.

Anyway, thanks for the info.

Baldrick posted 2008 Feb 28 04:21

What happens if you run a tracert? where does it stop?

guns1inger posted 2008 Feb 28 04:33

I'll have to wait until I get in tomorrow (it's 9.30 pm here now). If it is still a problem I will let you know. Obviously I am having no problems from home getting to the forums . . . .

AlanHK posted 2008 Feb 28 06:09

traceroute forum.videohelp.com

# IP address Host name Round trip time
1 202.64.10.27 crsall.pacific.net.hk 32 ms
2 202.64.4.129 v151.tmhc2.pacific.net.hk 16 ms
3 202.64.5.6 v102.wtcc2.pacific.net.hk 32 ms
4 202.64.3.142 Unavailable 16 ms
5 203.131.241.97 Unavailable 16 ms
6 203.131.240.125 ae-1.r01.newthk01.hk.bb.gin.ntt.net 16 ms
7 129.250.3.129 as-0.r20.dllstx09.us.bb.gin.ntt.net 250 ms
8 129.250.2.154 po-1.r02.dllstx09.us.bb.gin.ntt.net 250 ms
9 129.250.3.34 ae-0.r21.lsanca03.us.bb.gin.ntt.net 219 ms
10 70.87.253.22 te9-1.dsr02.dllstx3.theplanet.com 235 ms
11 129.250.3.24 ae-0.r20.hstntx01.us.bb.gin.ntt.net 250 ms
12 129.250.3.129 as-0.r20.dllstx09.us.bb.gin.ntt.net 250 ms
13 74.54.88.114 forum.videohelp.com 250 ms

traceroute www.videohelp.com

# IP address Host name Round trip time
1 202.64.10.27 crsall.pacific.net.hk 16 ms
2 202.64.4.129 v151.tmhc2.pacific.net.hk 16 ms
3 202.64.5.6 v102.wtcc2.pacific.net.hk 31 ms
4 202.64.3.142 Unavailable 16 ms
5 203.131.241.97 Unavailable 16 ms
6 203.131.240.125 ae-1.r01.newthk01.hk.bb.gin.ntt.net 15 ms
7 129.250.3.129 as-0.r20.dllstx09.us.bb.gin.ntt.net 265 ms
8 129.250.3.201 as-1.r20.lsanca03.us.bb.gin.ntt.net 203 ms
9 157.238.225.6 xe-4-4.r03.dllstx09.us.ce.gin.ntt.net 234 ms
10 129.250.3.122 as-0.r21.hstntx01.us.bb.gin.ntt.net 234 ms
11 129.250.3.24 ae-0.r20.hstntx01.us.bb.gin.ntt.net 250 ms
12 12.96.160.8 po1.car06.dllstx6.theplanet.com 235 ms
13 129.250.2.154 po-1.r02.dllstx09.us.bb.gin.ntt.net 250 ms
14 74.54.20.98 videohelp.com 250 ms

Different IPs, different routes.

guns1inger posted 2008 Feb 28 16:05

All is well again today. At this stage I am chalking it up to an issue with our ISP. Thanks to all for helping.

JohnnyMalaria posted 2008 Feb 28 16:14

FWIW, I've experienced this both from both corporate and home networks.

lordsmurf posted 2008 Mar 02 01:59

Do you have the same upstream provider both at home and work? What happens when you switch the computer to OPENDNS instead of using the ISP/local DNS?

My upstream at work was been getting DNS attacks, lots of searchportal spammy disconnects, so I flipped my machine to OpenDNS inside of VPC, and was able to connect fine.

If you don't want to change the machine's DNS settings, install VPC and do it inside that install session. Assumes XP inside XP on good machine.

guns1inger posted 2008 Mar 02 03:51

Different providers. The proxy at work is Win 2k3 R2 box running ISA 2004. Home is XP, but I had no problems here anyway.

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