Forum Archive Home -> SVCD2DVD & VOB2MPG -> ffmpeg.exe has stoped working
ffmpeg.exe has stoped working | ||||||
| downer posted 2009 Jun 24 20:33 | ||||||
| Just installed this application on my Vista machine (newest version). Every time I go to add and avi asset I get a popup that says ffmpeg.exe has stoped working and it wont add the asset.
Any ideas? Thanks. | ||||||
| ChrissyBoy posted 2009 Jun 25 01:46 | ||||||
| what are the video and audio details on the avi in question? What does mediainfo give you? | ||||||
| monkey_man posted 2009 Oct 01 09:11 | ||||||
| Hi ChrissyBoy
I seem to be getting the same error, I have been using the software all working fine from year dot, it has worked fine on my Windows 7 Beta, but now after installing the Retail Windows 7 I get the ffmpeg.exe has stopped working. I have tried removing it and re installing it but get same error with any file I try to add The problem details that are displayed are below Problem signature: Problem Event Name: BEX Application Name: ffmpeg.exe Application Version: 0.0.0.0 Application Timestamp: 493ceb68 Fault Module Name: ffmpeg.exe Fault Module Version: 0.0.0.0 Fault Module Timestamp: 493ceb68 Exception Offset: 00448ad0 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Hope you can help fix this as stuck without it :( Thanks :D | ||||||
| ChrissyBoy posted 2009 Oct 01 09:15 | ||||||
| Is this on adding a file? | ||||||
| monkey_man posted 2009 Oct 01 09:22 | ||||||
| Hi yes it is when I add any type of file | ||||||
| ChrissyBoy posted 2009 Oct 01 09:32 | ||||||
| Can you give an example file path please? | ||||||
| monkey_man posted 2009 Oct 01 10:02 | ||||||
| Hi do you mean the file path of the video file I want to convert
If you do then it would be C:\Users\Admin\Videos\HEROES_2\Heroes.EW03.avi thanks | ||||||
| ChrissyBoy posted 2009 Oct 01 11:53 | ||||||
| Well i have just tried it on my Win 7 RTM and no issues.... So lets try to narrow it down:
Where is SVCD2DVD installed? | ||||||
| monkey_man posted 2009 Oct 01 13:50 | ||||||
| I have installed it both in the program folder and removed then re installed direct to the C drive but still seem to get the same problem, loads fine just as soon as I try to add a file the ffmpeg error appears. | ||||||
| Ai Haibara posted 2009 Oct 01 14:29 | ||||||
| Some other possibilities, that I thought I'd add:
Do you have a copy of ffmpeg.exe anywhere else in your PATH? You might post a GSpot screenshot or MediaInfo tree-view information with one of the videos loaded into either utility. Maybe there's something about the videos that ffmpeg simply doesn't like. | ||||||
| monkey_man posted 2009 Oct 02 13:08 | ||||||
| Hi no ffmpeg anywhere in the path, I have added the gpot view
Whats strange is that it worked fine on windows 7 beta but now after upgrading and to the retail version and re instaling into the same directory it come up with error, I have even tried an old avi file that wrked perfectly while it was in beta  | ||||||
| ChrissyBoy posted 2009 Oct 03 13:19 | ||||||
Open a command prompt and type this:
And then post the output or any error message please. | ||||||
| monkey_man posted 2009 Oct 04 15:18 | ||||||
| Hi Chris
That's all above my head but I have tried as you said and get the following
not sure if that is what you are looking for Thanks | ||||||
| ChrissyBoy posted 2009 Oct 04 17:24 | ||||||
| Can you try again.... Make sure both paths are within quotes. | ||||||
| monkey_man posted 2009 Oct 22 09:02 | ||||||
| Hi Chris
Sorry for late reply been away, thanks for getting back, I did try again making sure both in quotes but get The system cannot find path specified I guess i'm not doing something wrong I have tried placing the avi directly into my C drive but get same as above. Must admit not the used to using command prompt Is there anything else I can try, I'm having to use ConvertX2dvd at the moment which is no way near as good as yours so would love to get this fixed. Thanks again | ||||||
| ChrissyBoy posted 2009 Oct 27 16:14 | ||||||
| Can you post the command you are trying please? | ||||||
| skeet09 posted 2009 Oct 27 22:59 | ||||||
| i get the same thing when i try to add ANY of my .AVI files that i have i bought this program so i can put them all on DVD and its not working when i try to add the avi file to the asset the ffmpeg.exe error pops up can you please fix this or come up with a solution THANK YOU | ||||||
| ChrissyBoy posted 2009 Oct 28 02:29 | ||||||
| ||||||
| skeet09 posted 2009 Oct 28 07:12 | ||||||
| so im supposed to put "C:\Program Files (x86)\BadgerIT\ffmpeg.exe" -i "C:\Users\Skeet\Documents\Movies\Stop-Loss" in the command prompt? i put it in exactly like that and it says "C:\Program Files (x86)\BadgerIT\ffmpeg.exe" is not recognized as an internal or external command, operable program or batch file | ||||||
| ChrissyBoy posted 2009 Oct 28 08:07 | ||||||
how about
don't forget the filename of the avi in
and the
| ||||||
| skeet09 posted 2009 Oct 28 08:14 | ||||||
| ok thanks for the descriptiveness ok and i tried it and this is exactly what popped up
Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Skeet>"C:\Program Files (x86)\BadgerIT\SVCD2DVD v2.5\ffmpeg.exe" -i "C: \Users\Skeet\Documents\Movies\Stop-Loss\Stop-Loss.avi" -author john FFmpeg version UNKNOWN, Copyright (c) 2000-2008 Fabrice Bellard, et al. configuration: --disable-debug --disable-vhook --enable-avisynth --enable-gpl --enable-pthreads --enable-libfaad --enable-memalign-hack --enable-swscale --dis able-devices libavutil 49.12. 0 / 49.12. 0 libavcodec 52. 6. 0 / 52. 6. 0 libavformat 52.23. 1 / 52.23. 1 libavdevice 52. 1. 0 / 52. 1. 0 libswscale 0. 6. 1 / 0. 6. 1 built on Dec 7 2008 19:00:16, gcc: 4.3.0 20080305 (alpha-testing) mingw-20080 502 and after all that, popped again as usual was the error ffmpeg.exe has stopped working | ||||||
| ChrissyBoy posted 2009 Oct 28 10:47 | ||||||
| Can you reinstall the program in a folder other than "Program Files"? See if that helps. | ||||||
| monkey_man posted 2009 Oct 29 11:56 | ||||||
| Hi I tried reinstalling it in new folder in C drive other than the program files folder but then got license error due to installing in three machines, so though maybe I needed to update as bought this years ago so before I re purchased it i thought I would try the demo version in a folder other than program files, the demo version worked with no error when trying to add file, so thought great
So I purchased it again and removed the demo, installed the full version in the same folder as I did the demo version, but now get the same error again. :( | ||||||
| ChrissyBoy posted 2009 Oct 29 15:06 | ||||||
| Are you running as Administrator? (Right Click "Run as Administrator" on the exe) | ||||||
| monkey_man posted 2009 Oct 29 16:01 | ||||||
| Yes I am running as Administrator and ran as Admin from .exe but still same error | ||||||
| ChrissyBoy posted 2009 Oct 29 16:44 | ||||||
Ok. Can you make sure that the compatability for both svcd2dvd.exe & ffmpeg.exe is XP SP2:
 | ||||||
| monkey_man posted 2009 Oct 30 03:32 | ||||||
| Yes checked and the compatability for both svcd2dvd.exe & ffmpeg.exe are set to XP SP2 | ||||||
| ChrissyBoy posted 2009 Oct 30 04:36 | ||||||
| Ok. Can you drop me an email and we will try a few things to get to the bottom of this..... Email will speed things up. | ||||||
| skeet09 posted 2009 Nov 03 17:07 | ||||||
| Sorry im a lttle late chrissyboy but i installed it directly to the main drive instead of my programs folder and its still gave me the ffmpeg.exe not working error what else can i do?? | ||||||
| skeet09 posted 2009 Nov 09 03:54 | ||||||
| Can someone please help me out purchased the program and its still not working please get back back to me as soon as possible | ||||||
| ChrissyBoy posted 2009 Nov 09 04:02 | ||||||
Can you email me please (email address is in my profile)?. We will try a few things offline. |
Login/Register to our forum to be able to post here.