Forum Archive Home -> Camcorders (DV/HDV/AVCHD) -> Computer does not recognize my Optura 10
Computer does not recognize my Optura 10 |
| Anick posted 2007 Aug 10 13:41 |
| My new computer will not recognize my Canon Optura-10 camcorder. Since my old computer does recognize and download from the camcorder, I know the problem does not lie with the cable, the device or the softwares (all updates were made).
Device manager doesn’t see the camcorder, as well as Windv who tells me: error: device not found. But the IEEE1394 card acknowledges with a “ping” the firewire cable when I plug it. I admit, I am not that good when it comes to computer so I need help :) Thanks in advance for any help. Anick. |
| gadgetguy posted 2007 Aug 10 14:56 |
| Is the computer described in your profile your old one or new? Describe your new computer. |
| Anick posted 2007 Aug 10 15:31 |
| It’s an Intel Core 2 CPU 6400 @ 2.13GHz, 2GB ram, Window XP with service pack 2. Do you need anymore description like the kind of motherboard and such? If you need more please tell me, as I said before, my knowledge in computers is limited. Thanks! Anick. |
| gadgetguy posted 2007 Aug 10 15:48 |
| Is the IEEE1394 a plug in card or is it built into the motherboard? |
| Anick posted 2007 Aug 10 15:59 |
| I have one that came with with my casing (Antec P160W Anodized Alum... with front IO ports) and the other is with the Audigy 2 card I added later. Both do not recognize the camcorder. My casing also comes with USB ports and they work very well. Anick. |
| gadgetguy posted 2007 Aug 11 15:46 |
| Do you get the "ping" noise from both the front port and the one on the Audigy card? |
| classfour posted 2007 Aug 11 20:41 |
| Borrow a cable - it might have gone bad |
| p_l posted 2007 Aug 12 00:24 |
| Was your old computer - the one that did recognize your Optura - XP SP2 as well? |
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